Refund policy
Returns
You have the right to return your order within 14 days of receiving it, in accordance with applicable consumer laws.
To be eligible for a return:
- Item must be unworn, unused, and unwashed
- Original tags must be attached
- Item must be returned in original packaging where possible
- Proof of purchase is required
Refunds
Once the returned item has been received and inspected, an approved refund will be sent to the original payment method within 5–10 business days.
Non-Refundable Cases
Refunds may be refused if:
- The item has been worn, washed, or damaged after delivery
- Tags have been removed
- Return request is made after the legal return period
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.